Better Than Yesterday Consulting

Bench

Morgan Lee

Location: Oakmont #1194

Northshore Pizza Group

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Week 2 Day 4 — Game Day

Week 2 · Handle the Rush · Oakmont #1194

Plan

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Today

Week 2 Day 4 — Game Day

Assumed day: Friday 2pm–10pm. Read this entire page at the start of your shift. Rush: any station / observe systems.

Purpose

Demonstrate the ability to prepare for, lead, and execute a high-volume rush using the existing operating system without introducing new tools or changes.

Actions Today

Pre-Rush

Read Mission Statement. Complete your store’s temperature log. Just the times while you are working tonight. Complete the Pre-Rush Huddle Activity. This means LEADING a pre-rush huddle. You may need to ask your GM when the best time is to be the most effective. You are observing this rush. Yes, you led yesterday. Today, watch how the systems you have worked on impact this rush.

Rush

Work any station. If any of your seconds savers from yesterday had an impact, then repeat them today! Protect priority and flow of the team (aces in their places) across Go Zone and Load Zone. Communicate early. No new tools or changes.

Post-Rush

Debrief with the GM. Revisit the Cleaning List from last week. If you were not assigned tasks, ask your GM for what you can do to help the closers. Discuss where preparation helped the rush. Where pressure still showed up. Which seconds savers mattered most.

Improved Service times

Improved Service times

Preparation

You’re leading again tomorrow — D5 is the first management test. Pass → move on; fail → practice more.

Mission Statement — tap to open

Mission Statement

Your custom vision, mission, and/or purpose statement will be here. This will help you reinforce your guiding principles with your team.

Pre-Rush Huddle

Fill this on your phone, then copy it onto the dry-erase board. Submission is saved. Nothing here is autograded. Lead the huddle. Set expectations, reinforce the day’s focus, and align the team before volume arrives.

Clock: 4:30pm America/New_York. Late (after 4:30pm store time)

It’s after 4:30pm store time. You can still submit — this will be marked late.

Shift

Pre-Rush Huddle

PRE-RUSH HUDDLE
MIC: 
Date: 2026-11-10
Shift: Dinner
News Today: 
News Upcoming: 
Focus: 
Recognition Team News: 
Recognition Person:

Activity

1. Complete Temp Log and upload picture proof
2. On Game Day, today, you:
3. Relative to day 3, on day 4 you:
4. Game Day Success includes:
5. If a seconds saver helped yesterday:
6. Cleaning list:

Debrief

Tells your GM you are ready to debrief. This does not tap Success — your GM still confirms after the debrief.

Upcoming features

Upcoming features

We ship upgrades weekly, so some screens may differ from your live version.

Live now

  • Weeks 5–8: Shift Manager in Training and General Manager in Training
  • Prep lists, Weekly Focus, and shift checklists on this demo

Q4 2026

  • Photo proof on checklists
  • Owner scorecard
  • Crew training

Q1 2027

  • Multi-unit manager training (GM and DM paths)
  • Team messaging and announcements
  • Install Bench on your phone's home screen
  • Scheduling built for your stores
  • Store apps for iPhone and Android with push alerts

Succession planning for your organization — from frontline through multi-unit managers.

FAQ

Pricing

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Learner (demo) — Bench