Week 2 · Day 4
Read-only — viewing Learner day content.
Plan
Today
Day 4 — Game Day
Assumed day: Friday 2pm–10pm. Read this entire page at the start of your shift. Rush: any station / observe systems.
Purpose
Demonstrate the ability to prepare for, lead, and execute a high-volume rush using the existing operating system without introducing new tools or changes.
Actions Today
Pre-Rush
Read Mission Statement. Complete your store’s temperature log. Just the times while you are working tonight. Complete the Pre-Rush Huddle Activity. This means LEADING a pre-rush huddle. You may need to ask your GM when the best time is to be the most effective. You are observing this rush. Yes, you led yesterday. Today, watch how the systems you have worked on impact this rush.
Rush
Work any station. If any of your seconds savers from yesterday had an impact, then repeat them today! Protect priority and flow of the team (aces in their places) across Go Zone and Load Zone. Communicate early. No new tools or changes.
Post-Rush
Debrief with the GM. Revisit the Cleaning List from last week. If you were not assigned tasks, ask your GM for what you can do to help the closers. Discuss where preparation helped the rush. Where pressure still showed up. Which seconds savers mattered most.
Improved Service times
Improved Service times
Preparation
You’re leading again tomorrow — D5 is the first management test. Pass → move on; fail → practice more.
Mission Statement — tap to open
Mission Statement
Your custom vision, mission, and/or purpose statement will be here. This will help you reinforce your guiding principles with your team.
Activity
These are the prompts the learner fills in on their day. There is nothing to submit here.
1. Complete your store’s temperature log.
Required. Paper stays in store. This is not a digital temp grid. One or more photos of the completed sheet.
Photo — the learner adds this on their day.
2. Pre-Rush Huddle led / participated as written?
Yes/No claim. GM Success tap after debrief confirms this.
- Yes
- No
3. Cleaning list / closer help discussed with GM?
Yes/No claim. GM Success tap after debrief confirms this.
- Yes
- No
4. Today you:
- Invent new tools and changes
- Demonstrate prep + systems under high volume without new tools/changes
- Skip debrief
- Only do Hub
5. Relative to D3, on D4 you:
- Lead again the same way only
- Observe how systems impact the rush (you led yesterday); work a station; repeat savers that worked
- Forget seconds savers
- Change all staffing
6. Success includes:
- More extremes than last Friday
- Improved Service times
- No Mission Statement
- Skipping cleaning help
7. If a seconds saver helped yesterday:
- Never use it again
- Repeat it today
- Replace with something untested
- Hide it from the team
8. Cleaning list:
- Ignore closers
- Revisit; ask GM how you can help if not assigned
- Only managers clean
- Sunday only